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Privacy policy

Last updated: 11 November 2026

This Privacy Policy explains how Stamps Center collects, uses, stores and protects personal data when you visit stamps-center.com, create an account, place an order or contact us.

1. Who we are

Stamps Center is an online store based in Al Aziziyah, Makkah, Saudi Arabia. For privacy questions or requests, contact us at info@stamps-center.com or WhatsApp 050 534 3318.

2. Personal data we collect

  • Identity and contact data, such as your name, phone number, email address and delivery address.
  • Order and account data, including products, quantities, order status, invoices and customer service history.
  • Files and instructions you send for custom stamps, such as names, text, logos, designs and required sizes.
  • Technical data, such as IP address, browser and device type, pages visited, cookies and site activity.
  • Messages and communications sent through the website, email or WhatsApp.

3. How we collect data

We collect data directly from you when you register, place an order, upload or send a design, subscribe to updates or contact us. We may also collect limited technical data automatically through cookies, server logs and analytics tools, and receive delivery or payment-status information from service providers.

4. Why we use your data

  • To process, manufacture, deliver and support your orders.
  • To create custom stamp designs according to your instructions and obtain your approval where required.
  • To manage accounts, invoices, returns, exchanges and customer enquiries.
  • To operate, secure and improve the website and prevent fraud or misuse.
  • To comply with applicable legal, accounting and regulatory obligations.
  • To send marketing messages only where permitted; you may opt out at any time.

5. Sharing data

We share only the data necessary with trusted service providers, such as hosting and technical providers, delivery companies, payment providers when electronic payment is enabled, analytics tools and professional advisers. We may also disclose data where required by a competent authority or applicable law. We do not sell your personal data.

6. Payments

When electronic payment is available, payment details are processed by the relevant payment provider under its own privacy and security terms. Stamps Center does not store full card details on its servers.

7. Cookies

We use essential cookies for the cart, checkout, language selection and account functions. We may also use analytics cookies to understand performance and improve the site. You can control non-essential cookies through your browser settings, although disabling some cookies may affect site functions.

8. Storage and international processing

We retain personal data only for as long as needed to fulfil the purposes described above and to meet applicable legal, accounting and dispute-resolution requirements. Data is then securely deleted or anonymised. Some technical providers may process data outside Saudi Arabia; where applicable, we take the measures required by Saudi data-protection rules.

9. Security

We use reasonable technical and organisational safeguards, including encrypted website connections and access controls. No online service is completely risk-free, so customers should also protect their passwords and account information.

10. Your rights

Subject to the Saudi Personal Data Protection Law and its implementing regulations, you may have the right to be informed about processing, access your personal data, obtain a clear copy, request correction or completion, request destruction where applicable, and withdraw consent for processing based on consent. To exercise a right, contact us using the details above. We may verify your identity before responding.

11. Children

Our store is not directed to children. If an order involves a minor, it should be placed or approved by a parent or legal guardian.

12. Updates to this policy

We may update this policy when our services or legal requirements change. The latest version and its update date will always be published on this page.

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